FAQ’s

We encourage questions from our customers to ensure full disclosure and transparency. See below list of common questions, if you cant find your answer please contact us.

Q: Does the installation of a hitch or tow bar void my car’s warranty?

A: No, the act of installing a hitch or any aftermarket product does not void a car’s warranty. The Australian Consumer Law & the ACCC state that modifying a vehicle does not void your manufacturer's warranty. The car manufacturer will have to demonstrate that the hitch or tow bar directly caused the issue to whatever it is they are trying to void. For peace of mind, all our EV Stealth™ towbars come with test reports to satisfy the quoted tow rating. We'd be very weary if other companies refuse to produce these reports as insurers could ask for these at any time. If any issue or problem results from the hitch or towbar it will be covered under the part manufacturer or fitters’ warranty, provided the towbar is the correct one for your vehicle.

Q: Does the Hitch come with warranty?

A: Yes, all EV Stealth™ products are guaranteed for as long as you own your vehicle.

Q: Do you provide installation?

A: Yes, we offer end to end service and can help coordinate installation across Australia see our Approved Installers for locations. We also offer mobile installation for your convenience. Cost of installation is approximately $450-$800 depending on your vehicle, location and our approved installers.

Q: Can I install myself?

A: Yes, absolutely we have had many handy customers do self-installations. We can supply the relevant instruction manual and are happy to assist over the phone if required.

Q: Does the installation come with warranty?

A: Yes, all our installers offer a minimum of 12-months warranty on all their workmanship following the installation process.

Q: What is Trailer Mode or Tow Mode? And is it included ?

A: Tow Mode, or Trailer mode is a software provided by car manufacturers that disables some Autopilot features such as Autopark and Autosteer, as well as rear parking sensor functionality. In addition, the following features operate differently why Tow mode is active:

• Traffic-Aware Cruise Control increases the following distance from the vehicle in front of you.

• Side collision warnings are active but automatic steering interventions are disabled.

• The braking force provided by Automatic Emergency Braking may be limited. Therefore, stopping distance may increase

Many customers do not want their autopilot features (e.g. auto steer) de-activated whilst carrying bikes or towing.

No, it is not included in our package as this is provided by the car manufacturer.

Q: Is there any welding requirements to attach the EV Stealth products?

A: No, all EV Stealth™ products are designed to directly bolt on to your car, no welding needed. By using the same connection points as the vehicle manufacturer, it also protects the crumple zones of the vehicle.

Q: Do you provide local wiring harness?

A: Yes. Our Australian wiring harnesses are universal ECU’s with a 7-pin flat plug connection. For our Kia EV6, Polestar 2, BMX iX, Volvo XC40 and Hyundai Ioniq 5 we now offer "Plug and Play" active harness.

Q: Can you do novated leasing?

A: Yes, we have worked with many novated leasing company on EV towing packages and can supply invoices with required information within a few hours. We are also able to do a inclusive package with the costs of the towbar and installation to make things easier.

Q: Does the wiring harness isolate trailer or bike rack connections from the car?

A: Yes, via the ECU control box built into the loom. This ensures that if any faults are to occur on the trailer or bike rack, the car is protected.

Q: What is the size of the Hitch connector?

A: All of our towbars come with a Universal 2 inch rack connector/square tube receiver that is used for most type of rack connection in Australia.

Q: How does the EV Stealth M3 Hitch actually work?

A: Our EV Stealth products utilises a specialised stainless steel vertical latch block that is attached to the vehicle frame and is completely concealed behind the vehicle bumper. Separate detachable components provide connections for both racks and towing. These components are easily attached or detached, without tools, via a “quick-release” mechanism.

Q: Can i legally tow with any Electric Vehicle?

A: Yes, but only those that have been rated and approved in Australia. Your car manufacturer may not have gone through the compliance testing to have your EV certified for towing. Currently we have approved towbars for

• Tesla Model 3, and Y

• BYD Atto 3

• Kia EV6

• Hyundai Ioniq 5

• Polestar 2

• BMX iX

• Volvo XC40

• Bikes only Model S and Nissan Leaf

Send us an email with your EV model and we can check our government documents whether your EV has a certified tow rating.

Q. If i buy the EV Stealth "rack only" option, can i buy the tongue and tow ball component later?

A: Yes. However please note you will need to remove the bumper off again to install the safety hooks.

Q: Is the reverse lamp wiring compulsory?

A: The provisions for reverse lamps in ADR 13/00 indicates that reverse lamps are optional on trailers. There is also no ADR’s covering lamp systems on bike racks. If these systems are required by State registration authorities or road use regulators at State or Territory level, then the requirements must be stipulated by that State authority.

Q. What is the clearance once the hitch and tow bar is installed?

A: The factory SR/LR Tesla M3, the hitch will have about a 200mm clearance. The tongue and ball attachment then rises to 300mm. See pictures below.

The BYD1 towbar has clearance of approx 225mm with slightly better for the BYD2 towbar. We would recommend the BYD2 if clearance is a priority.

Q: Is a cut-out required?

A: Not always, this depends on your car you are fitting. For the 2021-2023 Tesla Model 3’s don’t have a factory made towbar access cover under the bumper (knowns as the fascia diffuser or “gravel guard”). However, all the 2017-2020 models came standard from the factory. So for Model 3 2021+ a neat and small cut-out is required for the receiver. Note, this is concealed when not in use. Tesla Model 3 customers can order a "fascia diffuser" directly from their app, which will have a tow bar access cover for approximately AUD $$250. It is recommended customers order this before their installation.

Q: Will I see a cut-out on my bumper?

A: No. All EV Stealth hitch accessories are designed and engineered to be vertically inserted behind the bumper. Some models require an opening under the vehicle to connect the accessories to the latch block. This sometimes means that there is an unseen trim under the vehicle, usually to the gravel guard or rear fascia